TheOnline Enrollment formis easy to use and will walk you through each step of the process. They apologize. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Subscribers in states other than CA on the combination Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 23 GBs of data. Why won't my new SIM Card work with my ZTE? - Q Link FAQ Your PIN is the 6-digit (or 10-digit) number you created, which is located on your welcome letter. Divorce decree or child support document. FIND MY STATE Qualify For Lifeline Free Phone Service Find your state-specific qualifying information here! Your household can receive only one Lifeline and one ACP benefit. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. If you are a renewing wireless LifeLine subscriber and you do not know your PIN, text GETPIN from your LifeLine phone to 345345. enTouch Wireless offers a FREE phone* with service to qualifying individuals nationwide! Taxes and fees included with service plan pricing. When registering to pay your statement online with the MyAstound Account, you will need to have your most recent billing statement to fill out the needed 13-digit Account Number and 6-digit Account Pin. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. There are no fees associated with this change. Taxes and fees included with service plan pricing. Safelink Wireless. Enrolling with enTouch Lifeline cell service is easy! Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). Click here to Enroll Today! Updating your ZTE Software Enroll Today. An eligible household is limited to one monthly service discount and one device discount. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. You can apply your ACP discount to any available enTouch Wireless service plan. Your ACP plan can be separate or combined with your Lifeline plan, depending on the service plan you choose. If you would like to have your ACP plan on a separate device with a different phone number, please call Customer Care at, No. Customer Support will handle the rest. How to Unlock Your Phone From Any Major Carrier - Consumer Reports International calling is enabled for direct communications between 2 people; certain numbers (e.g. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. ACP discount recipients must either make or answer a voice call message (if your device is capable), send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from us at least once during any 30-day period to continue receiving your ACP service. All prepaid minutes and payments are generally credited instantly to a Verizon account. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Get two months of Amazon Prime on us when you qualify for eligible TruConnect phone plans. Copy of last year's State or Federal income tax return. How to Switch Phone Carriers and Keep Your Number | WhistleOut These steps will reset all network settings and remove any saved Wi-Fi Networks or Bluetooth pairings, as well as reset any app-specific data restrictions. Check your phone number's eligibility at T-Mobile's transfer portal. Billing Help & Support - Meet Our Companies: RCN, Grande, Wave, & enTouch How to Check My enTouch Wireless Application Status Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. PDF Mailbox Setup Checking Voicemail Voicemail Features - enTouch LITTLE ROCK, Ark. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. No. Beginning December 31, 2021, EBB customers may switch their service plan at any time. Box 105561, Atlanta, GA 30348). These Government Programs Could Get You a Free Phone 4. Your phone is shipped with a plan loaded and ready to use. MyAccount is a website which allows you to maintain your broadband internet account. Find My Wireless Account Number and PIN for Porting ACP discount recipients must either make or answer a voice call message (if your device is capable), send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from us at least once during any 30-day period to continue receiving your ACP service. The passcode is your 4 digit PIN. Promotional offers may be modified or withdrawn at any time. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Veterans Administration benefits statement. EnTouch has countless complaints through BBB and FCC showing a history of purposely playing games with their customers, constant service interruptions and countless other issues. Customers must be first-time Amazon Prime . EnTouch Wireless Get a free smartphone from EnTouch Wireless. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. We're here for you, 7 days a week, 7am-12am Eastern. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. An eligible household is limited to one monthly service discount and a single one-time device discount. Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP on March 1, 2022, if eligible. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Place the SIM Card in your device, usually underneath the battery. Contact Us - enTouch By opting in, you are selecting enTouch Wireless as your ACP service provider and agree to these ACP Terms and Conditions. Step-by-step guide to get your Mint Mobile account number and PIN. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. Click here to enroll today to see if you qualify! If the FCC announces that funding for the ACP has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. My Account. There are some great resources online with details for most carriers (wireless or landline). Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Want to bring your existing phone number to your new enTouch phone? Subscribers in states other than California who subscribe to a combined non-tribal Lifeline and ACP service offering and later transfer out their ACP benefit will be automatically transferred to a Lifeline plan that includes 1000 minutes, 500 texts, and 100 MBs of data at 1Mbps. Videos stream at DVD quality (480p). You can pay your bill online with your MyAstound Account, our online bill-pay portal. Eligibility for the ACP will be determined by the National Verifier, administered by the Universal Service Administrative Company (USAC). Existing customers can also opt-in by replying to an opt-in SMS. Copyright 2023 enTouch Wireless All Rights Reserved. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. You will receive great, reliable service! As of 2015, payments between $15 and $29.99 expire after 30 days while payments of over $100 expire after 365 days. BROADBAND DATA. It also helps you to easily solve common issues without needing to call customer service. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. Long story short, Budget transfered the number to Entouch but the latter refused to acknowledge a port request from another carrier. ENROLL FOR ENTOUCH WIRELESS LIFELINE SERVICE. If youre using your own device, and received a SIM card from us: You should be all set to use your phone now! THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. International calling does NOT include text messaging, picture messaging, or video messaging. This includes sharing the information with USAC to ensure proper administration of the ACP service and/or connected device benefits. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). enTouch Systems - Lifeline cell phone service provider Click here to view the Paper Application options. Review updated: Jan 13, 2023. Lifeline Wireless Application Status - Assurance Wireless INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. with Q Link chat. If you DO have your pin: enter it and click "Submit" If you DON'T have your pin: You can request an email to yourself to gain access to your online account. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Sometime before July of 2019 enTouch took over my Lifeline service from Budget Mobile. enTouch Wireless reserves the right to block calls to any country or international number range without notice. entouchwireless.com/affordable-connectivity-program/, https://www.entouchwireless.com/affordable-connectivity-program, https://www.entouchwireless.com/internet-transparency/, https://www.entouchwireless.com/terms-of-service/, https://entouchwireless.com/internet-transparency/, https://www.entouchwireless.com/affordable-connectivity-program/. Offer not available for existing enTouch Wireless customers. Our representatives are excited to help with anything. Service plans are posted on enTouch Wirelesss website at www.entouchwireless.com/acp-plans/. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Enroll Today! The ACP will replace the Emergency Broadband Benefit Program, effective December 31, 2021 for new subscribers, or on March 1, 2022 for existing EBB subscribers. OFFERS MAY VARY BY STATE and service may not be available in all areas. The actual performance of an individual customer's wireless data service may vary based on reception, technology, network traffic, and a number of other factors. It provides coverage in more than 20 states including in California wherein Californians have two options to choose and enjoy the plan. Click the Edit account button by the email address whose password you want to change. Our terms and conditions will apply. enTouch wireless cell phone network activation instructions You must opt-in and choose an eligible ACP service plan. To ensure that all customers have access to reliable services provided at a reasonable cost, you may not use our service in a manner that interferes with another enTouch Wireless mobile customers use of our service or disproportionally enTouch Wireless network resources. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). You are not required to opt-in to the ACP, and you can continue to receive your Lifeline service without enrolling in the ACP. To see where enTouch Wireless offers Lifeline, visit https://entouchwireless.com/lifeline/. enTouch Wireless free Lifeline government phones 2023 Divorce decree or child support document. There is a period of time where both your old and new phones will be without service during the port process. Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). Willingly making false statements to obtain the benefit or receiving multiple Lifeline benefits can result in fines, imprisonment, de-enrollment or being barred from the program. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Build numbers are: B06. All . If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. If you need any additional help contact Ting at 1-855-846-4389. Lifeline participants may continue their existing Lifeline services without enrolling in the ACP and may choose to take ACP benefits from another service provider. They offer a free government smartphone and sim card depending on your qualification. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. Tribal (CA) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and Unlimited Data*. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. Servicing California and 33 other states! Cancel anytime by visiting "Manage Prime Membership" in "Your Account" on Amazon.com and adjusting your membership settings. Verified customer. The following are the Affordable Connectivity Program (ACP) Plan offerings from enTouch Wireless: ACP+Lifeline Plan Offerings (where available): ACP only Plan Offerings (where available): *Service plans include up to the first 6 GBs of data (or lesser allotment designated in plan) at up to 1 Mbps, remaining data up to the designated service plan allotment at up to 512 kbps, and for Unlimited plans only, unlimited data above the service plan allotment at up to 256 kbps. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Offerings vary by state. If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps or are considered Low Income, you may qualify! 2021 ENTOUCH, ALL RIGHTS RESERVED. Your Lifeline benefit and ACP can be combined and applied to the same service plan or applied to different service plans. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone.
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