Search for local Shoe Shops near you and submit reviews. 4. Average Delivery Time. Shocking customer service, an item was missing from my parcel and all they kept saying was that they had cctv footage of the item being packed and could not resend it.Disgraceful how they are able to operate. 28 Feb. Up to 60% off at Footasylum during the half term sale. I would definitely recommend and will be a returning customer. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. Returns and Exchanges Taken a risk with your gift this year, or not sure on their size? Footasylum doesn't deliver on Bank Holidays. 3 ratings with the average rating of 4 out of 5 stars. Returning faulty goods to footasylum 29 February 2020 at 8:02PM in Scotland Docherty Forumite 1 Post I checked foot asylum website yesterday 're returns without receipt and paying with cash and it said you could return goods if you knew price paid so they could check. Thanks,Rebekah. Date of experience: 18 December 2022 With this in mind, Footasylum put all black shoes and all white shoes in its own featured collection so shoppers can easily find the most popular shoe style in classic colours. Refunds are made to the original payment method, and products must be in their original boxes and packaging. That is great news that they arrived a day early!We hope to see you again very soon. Been trying via live chat, what's app and calling HQ. It's great to hear you are happy with the coat and that the delivery was so quick. Subscribe in print, digital, or a great-value bundle. Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased. Nike Retro Fleece Jogger 4083633700 Mens Sportswear. Men's, Women's & Kids' Trainers & Apparel | Footasylum Always remember anyone can post on the MSE forums, so it can be very different from our opinion. We hope to see you again soon!Thanks,Rebekah, Spent 8 hours looking and this was the only place that had my correct size and colour of crocs!! Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased. Treated myself to some new trainers and jogging bottoms in the sale! They all fit perfectly. Hey Karl!Thanks for taking the time to leave us a review. That is great news about the fast delivery.We hope to see you again very soon. Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. . Still not received a single item after contacting them numerous times, promises of next day deliveries, but still no joy! Still over 300 down! One very disappointed son this Xmas! Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. We had enough to look as it took ages and I was just gobsmacked, watching them treat their customers as though they were a nuisance. However, i just received an email stating evri are expecting a parcel from footasylum which could be the trainers i returned due to them being faulty. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Greater than 82% of reviewers feedback is Footasylum returns process could be better. Would not recommend. Get FREE UK delivery on all orders over 60 and FREE UK returns. I would avoid at all costs. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Change of mind returns accepted. Hey Cheryl Thanks for leaving us a 5* review we really appreciate it. Bad after a whole week of trying to find out whats been going on to be just told my order is lost in transit and will take up to 10days from a refund. 27 Feb. At least 30% off in the . To contact the Footasylum customer service team, start a live chat on the website. Greater than 75%. Replies to negative reviews in < 24 hours. If your order is incorrect, or the goods are damaged or faulty, contact Footasylum asap. Purchased 2 pairs of Salomon trainers in different sizes. We use dedicated people and clever technology to safeguard our platform. - Mel, posted 7 months ago Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I ordered an item with Christmas delivery on 20th December and received an email confirmation. This manager needs to be sent on a customer service management skills due to his rudeness and no customer service satisfaction what so ever. And would recommend to all my friends amd family. Round and round in circles. Further Details. You have disabled javascript in your browser, please enable. UK Returns Free return by our courier service. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). Great sale and super quick on delivery. For full terms and conditions see here. Unable to get in touch with anyone from customer service to resolve issue. The trainers are clearly not of merchantable quality and it is unreasonable to expect a purchaser to keep shoe boxes! 2023 Trustpilot A/S. Customer Service. Visit our corporate site, Future US, Inc. Full 7th Floor, 130 West 42nd Street New York, NY 10036. Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. Popular Christmas FAQ Provided the buyer can check the courier first, I would definitely recommend this company as the items are good quality and relatively cheap (sale items of course). You can sign up to Footasylum UNLCKD via the Footasylum website before using it on the app. Black and white are the most popular colour for shoes and clothing, as they act as a neutral base for bolder patterns and brighter tones. Footasylum Refund Reviews | Read genuine reviews on Footasylum refund F Happiness Grade Company Reviews Questions Refunds 32.00% - Difficult Phone: 0844 209 0804 Location: Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood F Refund - Difficult 32.00 % Industry Average That is great news that they arrived a day early!We hope to see you again very soon. Hey MattThanks for taking the time to leave us a review. 3. OG Stack Longline Puffer Jacket. Ordered Nike trainers. Your browser does not support embedded videos. Ordered and paid on 10th December my daughter's Xmas present. my issue with this is that you are only informed of this variation after you have paid for the item in the first place so at what point do we get to object to this term. Can I return my online order to one of your stores. Ordered Nike trainers. They have scribbled size 7 on it. It's your job. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. Companies can ask for reviews via automatic invitations. A Footasylum discount code is the best way to save some cash, but there are other ways to get your goodies for less: Footasylum offers standard delivery for 3.95, next day delivery for 4.99 and Sunday delivery for 6.99. 2023 Trustpilot, Inc. All rights reserved. Tommy Jeans. Our 16 year old son made a two bus 18 mile return journey only to have this pointed out by the assistant. One very disappointed son this Xmas! Claim your profile to access Trustpilots free business tools and connect with customers. Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. Why have i been rejected for my return as the item was faulty? Click the 'Copy' button to copy it. This is the last thing I buy from footasylum from here on. I will always order with footasylum I am very happy with the service and products. Disgraceful in eyes, price you pay should be the price advertised, this is the 2nd bad experience with Footasylum, 1st one was online, very bad customer service. 14 DAYS, 10 CREATORS, 10,000 ON THE LINE ft TheBurntChip and GK Barry 281,550 views 3 months ago SUBSCRIBE FOR. Ordered a coat which was too small.tried to return through the inpost lockers but were all constantly full in my area.rang customer services and explained that im disabled,to be told by a very couldnt be bothered attitude,that a return label would be sent via email to send it back via a different courier. AnswerThePublic listens into autocomplete data from search engines like Google then quickly cranks out every useful phrase and question people are asking around footasylum on 01 Feb. It's a goldmine of consumer insight you can use to create fresh, ultra-useful content, products and services. Shocking customer service, an item was missing from my parcel and all they kept saying was that they had cctv footage of the item being packed and could not resend it.Disgraceful how they are able to operate. 1 Helpful Report (3 years ago) F Returns - Difficult 0.00% Industry Average " I got the wrong size shoes and to return them I have to pay 160 . You can return your product via Asda toyou, CollectPlus, Hermes and InPost. Please provide a valid proof of purchase. Footasylum Reviews | Read Customer Service Reviews of www.footasylum Package allegedly dispatched on 11th December and now reported as list in transit! Price was unbelievable for what I got! 1. All rights reserved. From the comfiest mattresses to what strange things you can cook in an air fryer, Beth covers sleep, yoga, smart home, coffee machines, grooming tools, fragrances, gardening and much more. Package allegedly dispatched on 11th December and now reported as list in transit! 20%. An email update at this point would have been helpful due to the vast amount of time I have wasted chasing this on a live chat that cuts you off with no outcome. The Footasylum app is a great way for users to shop the latest deals and products from Footasylum and to build up loyalty points and vouchers that can be used in-store or online. We are so glad to hear you are happy with the service. The range includes footwear, clothing and accessories for men, women and children. Free return by our courier service. Footasylum Refund Reviews | Read genuine reviews on Footasylum refund Do you agree with Footasylum's 4-star rating? Alternatively, enter your order number and email address into Hermes to monitor your delivery. Ordered it on Monday and it was delivered on Tuesday. We use dedicated people and clever technology to safeguard our platform. I would definitely recommend and will be a returning customer. Why have i been rejected for my return as the item was faulty? That is great news about the fast delivery.We hope to see you again very soon. Looks like they have found the nearest spare tatty box to send them out in. "I was totally abused in Speke store by the manager Chris he is totally disrespectful and the discrimation and lack of empathy from this manager towards disabled is absolutely shocking I hope this man doesn't face the public every day his attitude is awful try and do an exchange with the reciept yes that is right with the actual reciept this man terrorised me infront of members of the public while I accompanied my disabled sister there absolutely shocking behaviour from a manager of a store im Totally gobsmacked of his behaviour most arrogant man I have ever had to deal with massive chip on his shoulder because his staff member give me wrong information he then proceeded to abuse me I've posted his picture please beware of this man when shopping at the speke store", "Do Not use this company \r\nordered shoes on 3\/5\/22 on line as a birthday gift - gifted on 19th May ( actual birthday ) but shoes too big and tried to exchange in Westfield ( told not possible as paid by PayPal)\r\n \r\nDidn't have next size up so had to order something else on line as wouldn't give credit note ! Christmas Gifts | Christmas Gift Ideas | Footasylum A pop-up box will appear revealing the code. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. It goes against our guidelines to offer incentives for reviews. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. High performance sneakers, trending streetwear and exclusive product weve got you. One star as there is no 0 stars. If you don't like it, leave. We hope to see you again very soon. You will be contacted by email to verify your review. Wow! Ordered some trainers at 10.30pm amd paid for next day delivery. Footasylum discount code: 20% OFF in March - Mail Online Anyone can write a Trustpilot review. Bought a pair of Boss trainers at the end of November 2022. In real life, they are dull, boring and have no character at all. Companies can ask for reviews via automatic invitations. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Footasylum Discount Code: 10% off Everything. There are many Footasylum stores across the UK, just head to the store locator (opens in new tab) page, enter your location and you'll find your nearest Footasylum shop. 10/10 will not be using footasylum again. There are plenty of people who would love to have your job and do a better job at it, too.Without generalising, this younger generation seem to only be able show emotion through emojis. For every 1 spent, you'll earn 5p back every time you shop online or scan in-store. Read Customer Service Reviews of www.footasylum.com - Trustpilot Scam Taking money for items not In stock And will financially gain due to it Trade and standards needing looking into you incompetent fools. Hey Karl!Thanks for taking the time to leave us a review. If you'd like to return your order, you can within 14 days of receipt. Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood, - For all international returns outside of the UK, please visit our dedicated international returns page. All items were of good quality material and actually fit my ever growing teen (usually nothing does as he's between sizes). !spoke to Edge lane store about colours in crocs. Take care!Thanks,Rebekah. Reply from Footasylum Jul 14, 2021 Hey! The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. Perfect from start to finish. Here are 8 tips for writing great reviews. Suggested companies are based on peoples browsing tendencies. "No returns or exchanges will be accepted between Monday 26th December to Wednesday 28th December". Get Discount. Waited 14 days still not received refund so contacted them via onlo chat to be told system error why its not be refunded, they said it be another 10 working days, I requested it to to be fast tracked and its a joke they replied sorry and said I can have a discount code for next purchase said I don't think I'll be using your company again only to be cut off from chat.
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